Refund Policy

Refund & Return Policy

At Miss Glacier, we want you to love your results. If you’re not completely satisfied, we offer a 60-day risk-free return policy.

You have 60 days from the date of delivery to request a return.

To be eligible for a return:

The item must be in original condition

All original packaging must be included

Proof of purchase is required

To initiate a return, contact us at:
support@missglacier.com

Please include:

Your order number

The email used at checkout

Reason for return

We’ll respond within 1–2 business days with return instructions.

Once your return is received and inspected:

Approved refunds are issued to the original payment method

Please allow 5–10 business days for your bank to process the refund

Customers are responsible for return shipping costs unless the item is defective or damaged

Shipping fees are non-refundable

If your item arrives damaged or defective, contact us within 7 days of delivery. We’ll replace it at no cost.

We do not currently offer direct exchanges. Please return your item and place a new order.

Items marked as final sale are not eligible for returns or refunds.

If you have questions about this policy, contact us at:
support@missglacier.com